Christmas & New Year 2025 - Dispatch & Delivery Information

Please be aware that our last dispatch date before Christmas will be Friday 19th December.

If your order is approved after this date, then it will be dispatched on Monday 29th December and should arrive on Tuesday 30th December. Please be aware that Royal Mail are unable to guarantee usual delivery time frames during this period.

Our last dispatch date before New Years Day is Tuesday 30th December.

If your order is approved after this date, then it will be dispatched on Friday 2nd January and should arrive on Saturday 3rd January onwards. Again, please be aware Royal Mail are unable to guarantee usual delivery time frames during this period.

Please ensure you reply to any information requests from our clinical team as soon as possible to avoid delays to your order.

Written by

Medicspot Staff Author

Medicspot Staff Author

Author

Reviewed by

JeffH

Last Updated: Nov 14, 2025

Next Review: Nov 14, 2026

Christmas & New Year 2025 - Dispatch & Delivery Information

Please be aware that our last dispatch date before Christmas will be Friday 19th December.

If your order is approved after this date, then it will be dispatched on Monday 29th December and should arrive on Tuesday 30th December. Please be aware that Royal Mail are unable to guarantee usual delivery time frames during this period.

Our last dispatch date before New Years Day is Tuesday 30th December.

If your order is approved after this date, then it will be dispatched on Friday 2nd January and should arrive on Saturday 3rd January onwards. Again, please be aware Royal Mail are unable to guarantee usual delivery time frames during this period.

Please ensure you reply to any information requests from our clinical team as soon as possible to avoid delays to your order.

Storing your GLP-1 Medication

Storage information

If your order arrives within 48 hours of dispatch, your pen will stay good until its normal expiry date (up to one year away).

If it takes longer than 48 hours to arrive, please ensure all 4 doses are used within 30 days of delivery. 

If you’re unsure or have any concerns, just let us know.

Any questions? Send us an email at help@medicspot.co.uk – we’re here to help!

Travelling with your GLP-1 Medication

You’ll need to ensure you take the following when travelling:

  • Your Kwikpen
  • Needles for the number of doses (plus 2-3 spare)
  • Your sharps bin

If travelling abroad, you’ll need to make sure you also have:

  • A copy of your prescription for customs
  • Travel insurance in case of any medical concerns

Request a copy of your prescription by emailing us:  help@medicspot.co.uk

How should I transport my pen?

Depending on whether you’ve used your pen yet or not, you’ll need to transport in one of two ways.

I’ve used one or more doses from my pen

If you’ve used one or more doses from your pen, you can transport this at room temperature (up to 30 degrees). If you’re flying, make sure you take your pen into the cabin with you.

I’ve not yet used a dose from my pen

If your pen is brand new, this should be kept at fridge temperature until you’re ready to use it (this ensures it lasts until the “use by date” on the side of the box). Once it’s at room temperature, it needs to be used within 30 days, so if you’re administering a dose shortly after leaving on your travels this will be fine to take at room temperature, however if you’re going on a longer trip, you’ll need to transport at a fridge temperature.

To transport at a fridge temperature, you’ll need to use a thermos or vacuum flask to store your pen in, which is rated for a number of hours at keeping the contents cool – simply pop the pen inside and close the flask, and transfer to a fridge on arrival (opening to show customs if requested)

important

If travelling by plane, ensure you do not put your Kwikpen, needles or sharps bin into hold luggage, as there is a risk of the medication freezing or your luggage being lost – always ensure you take into the cabin with you in hand luggage.